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Hang can't pinpoint the causes

#1
User is offline   Argyl_Sena 

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if this is in the wrong thread kindly delete or close this

Windows XP Professional SP3
M.Board: Asus P4800D - X
Procs: P4 2.4 GHZ
Windows XP SP3
RAM: 1.5GB (1GB NEW)
V-Card: 1GB,128bit (NEW)
Hard Disk: 200GB (160GB & 40GB)
*160GB(4 Partition, 40GB ea)

my old video card & power supply is not working i replace it and i add 1GB memory

I also encountered blue screen telling that error cannot boot because hard drive is not detected but
having restarted it work well and i scanned my computer with anti virus and found 1136 Infected Files due to i didn't used to have anti virus, having deleted those infected files i thought my computer would stop hanging but it still persist but the blue screen didn't appear again and
it will work well for couple of minutes,hours,days and pooof it will hang up then you need a lot of time to go back it normal or having reboot will make things normal

i think it's a virus that causing this hanging up on my computer but i want to know your opinion



thanks for the advice
godbless

This post has been edited by Argyl_Sena: 05 February 2010 - 12:02 PM

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#2
User is offline   noop 

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A blue screen can be set off both from software installed or failing hardware. The next time one pops up, please record what information it displays so we can help troubleshoot this more accurately.

It does sound like you may have some sort of virus on your pc, which could be giving you errors if it is corrupting files. Could you please tell me what antivirus software you are currently running?

Thanks,
noop

Moved topic to Blue Screen Errors forum
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#3
User is offline   Argyl_Sena 

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thanks sir noop for replying

Ok if the bluescreen occur i will take down notes

AVG free after i scan no virus found but hang still persist
i change it to AVAST free then it found 11**+ virus after cleaning/deleted it
hang occur again

after 2 days since i post my problem, things are go back to normal it doesn't happen anymore like hard time booting to desktop(frequent),no hang(frequent), no error(frequent) and no blue screen(it happens once)
after i reassemble the parts.
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#4
User is offline   madmatt2006 

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Hello Argyl_Sena can you please post the log for the blue screen error so Noop and I can see exactly whats causing this to happen below is how to get the logs we need post the files in your next post.

To Locate and Store the Complete Memory Dump or the Kernel Memory Dump
If your computer is already configured to record complete memory dumps or kernel memory dumps, locate the complete memory dump (.dmp) file, compress it to a .zip format, and store it where ever you like on your computer or removable media device. To do so, follow these steps:

1. Click Start, and then click Search.
2. Click All files and folders.
3. In the All or part of the file name box, type *.dmp.
4. In the Look in box, click the drive that contains your Windows folder. If you have configured Windows to write debugging information to a different drive, click this drive instead of your Windows drive.
5. Click More advanced options, and then make sure that the Search system folders check box is selected.
6. Click Search.
Windows searches your drive for all .dmp files.

Post these files for us to look at :D
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#5
User is offline   Argyl_Sena 

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View Postmadmatt2006, on 07 February 2010 - 09:30 PM, said:

Hello Argyl_Sena can you please post the log for the blue screen error so Noop and I can see exactly whats causing this to happen below is how to get the logs we need post the files in your next post.

To Locate and Store the Complete Memory Dump or the Kernel Memory Dump
If your computer is already configured to record complete memory dumps or kernel memory dumps, locate the complete memory dump (.dmp) file, compress it to a .zip format, and store it where ever you like on your computer or removable media device. To do so, follow these steps:

1. Click Start, and then click Search.
2. Click All files and folders.
3. In the All or part of the file name box, type *.dmp.
4. In the Look in box, click the drive that contains your Windows folder. If you have configured Windows to write debugging information to a different drive, click this drive instead of your Windows drive.
5. Click More advanced options, and then make sure that the Search system folders check box is selected.
6. Click Search.
Windows searches your drive for all .dmp files.

Post these files for us to look at :D


ok... just wait i will search for it
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#6
User is offline   madmatt2006 

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great it will help lots to fix your problem :D
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#7
User is offline   Argyl_Sena 

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View Postmadmatt2006, on 10 February 2010 - 09:37 PM, said:

great it will help lots to fix your problem :D


sorry for having hard time to reply

sir i having hard time for finding it :mellow:

and good news to it, i didn't encounter anymore problem with my pc

i think having my pc to place the parts intact to its socket done good to my pc
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#8
User is offline   noop 

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So you opened up the pc and made sure all the connections were fully connected? That would definitely help if you had a loose cable or expansion card.

Could you please tell us what the default place your .dmp files are stored? To do that, right click on My Computer-> Properties -> Advanced Tab -> Startup and Recovery area -> Settings button, you will see something like Dump File with a textbox below that contains the path. Please tell us what this path is please.

Thanks,
noop

P.S. When you get the blue screen does it restart automatically right away or does it give you some time to read the screen and what it is saying?

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