[ericwood]

and i dont have an flash drive or any of that cool

[madmatt2006]

try this address http://support.microsoft.com/kb/299357 and click the fix it for me link and download that then run it

[madmatt2006]

oh you have no way of getting it to the other PC?

[ericwood]

all i have is a dvd r cd and idk if it will work

[noop]

Could you please give us a hijackthis log?

Here is a tutorial on how to post one:
http://www.pchelphq....h__1

[ericwood]

how do you get on hijack this

[noop]

Please read the tutorial: http://www.pchelphq....h__1

If you cannot upload the file, you can just copy and paste the text out of the log to here.

[ericwood]

sorry sir but i cant get on the internet

[ericwood]

i have ativast home edition and thats it

[noop]

So the only website you can get to is pchelphq.com ?

[ericwood]

no sorry i didnt tell you im on my dads computer getting help

[madmatt2006]

Eric we will have to work out if you can burn some stuff to a CD or DVD to run them on your PC. So download them on dads PC the burn them and then run them on your PC

we need to download and then burn these to a CD or DVD on your dads PC

to reset Internet Protocol http://go.microsoft....?linkid=9664547
Avast anti virus http://www.avast.com...ivirus-download
Malwarebytes' Anti-Malware http://www.malwarebytes.org/mbam.php
hijack this http://free.antivirus.com/hijackthis/

[ericwood]

my dad would prolly kill me if i download anything on his computer so idk what to do i have avast on my computer

[madmatt2006]

they will not harm his PC at all they are all 100% safe if you have avast skip that one. maybe you should ask if it's ok first so you don't get into trouble. But this is the only way to get your PC going again without taking it to a repair shop which will cost $$$$$

[ericwood]

ok did you find out if it will work on a dvd r rom and if so how

[madmatt2006]

has the PC got a program call Nero Burning installed on it?

[ericwood]

i wish i had someone good with computers in my house if so my computer would be fixed i just think im technology dumb

[madmatt2006]

I could get on the PC from here and download and burn the DVD if you like?

[ericwood]

it does have nero startsmart but no nero burning

[madmatt2006]

yes smart start is what we want but first download these so we can burn them to the DVD

to reset Internet Protocol http://go.microsoft....?linkid=9664547 or http://support.microsoft.com/kb/299357 and click the fix it link
Malwarebytes' Anti-Malware http://www.malwarebytes.org/mbam.php
CCleaner - Download http://www.piriform....leaner/download
hijack this http://free.antivirus.com/hijackthis/