[chrissy]

Hey gentlemen. its me again.. i tryed to get a friend of mine to sign up here and tell you what the problem was but her comp wont let her it keeps blue screening freeing and she keeps getting a driver error by the name of DRIVER_IRQL_NOT_LESS_OR_EQUAL i dont know if she has a virus or what but like every 5mins she blue screens and shuts down or restarts. so please if you got any ideas let me know cause im tryin to help her over the computer. we got her a login account here as dini but it wont allow her to go any further cause she blue screens out.

[noop]

Try booting the computer into Safe Mode. Does it work/login fully?

[madmatt2006]

Hey your back just in case you don't know

To use a Safe Boot option, follow these steps:

1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
2. Select an option when the Windows Advanced Options menu appears, and then press ENTER.
3. When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the installation that you want to start, and then press ENTER.

[chrissy]

alright thank you we will give it a try.

[chrissy]

now she has this error pop up NDIS.sys

[noop]

What antivirus program does she have?

[chrissy]

i think avi i think its what its called and she has AVG ..

[noop]

Hmm... So when she boots into safe mode it gives the error or when she boots normally, or both?

noop

[chrissy]

It does it both lol.. Im not sure if her modem is fried or not but.. it errors both ways she will be doing something then all of a sudden it blue screens.

[noop]

So it doesn't blue screen right away? It just blue screens randomly once she is logged into her account? Try to keep track of what you opened up/had running when the blue screen shows up.

noop

[chrissy]

well she loggs on opens up the internet then opens up her msn.. then she will be talking and 5 mins later BAM blue screen

[noop]

You might have a bad stick of RAM in your machine causing random bluescreens. Do you know how much RAM is currently installed in the PC? Also do you have a blank cd that you could burn a program to?

noop